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Data Privacy Policy

Effective Date: September 1, 2025

Draeger, Inc. and our affiliate companies (“Draeger,” “we,” “us” or “our”) recognize the importance of protecting the privacy of our online visitors. The following privacy policy (“Privacy Policy”) explains how we handle information learned about you from your visits to our website available at https://rentalshop.draeger.com/en_us/ (the “Site”). This Privacy Policy does not apply to information that we collect offline, such as over the telephone or in person.

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Site and by using the Site, you consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy. By using the Site, you confirm that you are not located outside the United States, and accept the terms of this Privacy Policy, our Terms of Use, and Draeger’s Rental Terms and Conditions in effect as of the date of your order.

1. Personal Information

Draeger collects personally identifiable information from you, which may include your name, company, address, e-mail address, telephone number, username and password for your account, and any other information you provide to us, including when you contact us through the Site. This information is collected and stored electronically when you create an account, place an order through the Site, or complete any online form available on the Site.

2. Information Collected Automatically

Information about your computer hardware and software may automatically be collected by Draeger when you use the Site. This may include your IP address, browser type, domain names, access times, and other technical information such as protocol status and substatus, bytes sent and received, and server information. We may also collect information about how you interact with the Site. This information is anonymized, and no personal web browsing profiles or similar personal profiles are created or processed. We use this information solely for our business purposes, such as operating and improving the Site, technical troubleshooting, maintaining quality of the Site, and providing general statistics regarding use of the Site.

3. Cookies and Other Information Collection Tools

What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. Cookies may store unique identifiers, user preferences, and other information.

Duration of Cookies: We may use “session cookies” (temporary and expire when you close your browser) or “persistent cookies” (remain on your device until erased). Persistent cookies have varying durations based on their expiration date.

Why do we use them? Cookies help us improve the Site by providing information about usage, enabling us to analyze technical and navigational information, and helping detect and prevent fraud. Cookies and other data collection tools (such as web beacons and server logs) also help improve your experience with the Site, such as enabling you to stay logged in. We use these tools to analyze how users use the Site; information generated by cookies (including your IP address) may be transmitted to our service providers for statistical reporting.

How do I control cookies? Web browsers allow you to control most cookies through browser settings. To learn more, visit www.allaboutcookies.org. Blocking or rejecting cookies may prevent access to some features of the Site.

4. How Information is Used

We may use the information we collect for any of the following purposes:

  • To complete and fulfill orders made through the Site and provide related customer service.
  • For internal business purposes, including to operate, evaluate, and improve the Site; develop new products and features; better understand users; verify identity; determine effectiveness of promotional campaigns; prevent and address fraud, unauthorized activity, and other wrongdoing; provide customer service; and manage operations.
  • To provide you with information about our products and services that we think may be of interest to you.
  • As necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations or affiliates; (f) to protect our rights, privacy, safety, or property, and/or those of affiliates, you, or others; and (g) to pursue available remedies or limit damages.
  • To fulfill your requests.
  • To carry out our obligations arising in respect of any orders between you and us.
  • To facilitate your use of our Site and your account, and to send important information regarding our relationship with you or the Site (such as changes to terms, policies, or other administrative information).
  • As otherwise described at the point of collection.

5. Sharing of Information

We may share your personal information only as described in this Policy or as otherwise described to you at the point of collection.

  • With Third Party Service Providers Performing Services on Our Behalf: We may share your information with service providers to perform services such as hosting the Site, providing functionality, data analysis, or sending email updates about the Site.
  • For Legal Purposes: We may share information as needed to enforce our rights, protect property or safety, support auditing or compliance functions, or respond to legal processes. We may also share information as required to pursue remedies or limit damages.
  • Changes of Control: We may transfer or assign information, including your personal information, in connection with a merger, acquisition, reorganization, liquidation, or change in control (in whole or part).

Draeger does not share your personal information with third parties for their direct marketing purposes.

6. Your Choices

You may update your account information or delete your account by going to your account settings.

7. Links to External Websites

Our Site may contain links to third-party websites. Any access to and use of such third-party websites is not governed by this Privacy Policy but by their own privacy policies. We are not responsible for the information practices of such websites.

8. Security Used & Retention of Personal Information

Draeger uses reasonable security measures to prevent unauthorized intrusion to the Site and the misuse of personal information. However, the transmission of information via the internet is not completely secure and we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. We are not responsible for loss, corruption, or unauthorized acquisition or misuse of personal information you provide through the Site. It is your responsibility to protect the security of your login information. We will retain your personal information as long as necessary to fulfill the purpose for which it was collected, or as required by law or regulation.

9. Do Not Track

Our Site does not currently take any action when it receives a Do Not Track request. For more information on Do Not Track, visit www.donottrack.us.

10. Children

We do not knowingly collect or maintain personal information from anyone under the age of thirteen. No parts of our Site are directed to or designed to attract anyone under the age of thirteen.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at info.usa@draeger.com.

12. Notification of Changes

Any changes to our Privacy Policy will be posted to this page. Please check back frequently to stay informed about how we collect and use your information.